Artificial intelligence is one of the hot-button issues across the board, but the potential of implementation in the healthcare space is an interesting exercise in simplifying processes throughout the care continuum.
At the Association of National Account Executives Annual Conference, Dameka Miller, VP, Strategic Sourcing for Trinity Health discussed how her team is using artificial intelligence to improve their outcomes by taking over those routine tasks.
“We have a version of AI-informed bots that are doing the work in our procurement and accounts payable teams,” Miller said. “We’ve been able to program routine tasks so that two bots are able to do the work for about 10-plus FTEs now. We are also excited about the implementation of a contract life cycle management system with AI built into it, which will give us a better idea of how reimbursement and what we’re paying to the supply chain side are matching up. Finally, my team is using ChatGPT for third-party research.”
Trinity Health is optimizing AI in several other ways across the organization:
Trinity Health is leveraging artificial intelligence (AI) in several ways to enhance healthcare delivery and improve patient outcomes. Here are some key areas of focus:
Predictive Analytics: AI algorithms analyze patient data to predict health risks, enabling proactive interventions. This can help in managing chronic diseases and preventing hospital readmissions.
Clinical Decision Support: AI tools assist healthcare providers by analyzing clinical data and suggesting evidence-based treatment options, improving decision-making and care quality.
Operational Efficiency: AI is used to optimize scheduling, staffing, and resource allocation, reducing wait times and improving the overall patient experience.
Telehealth: AI-powered chatbots and virtual assistants can help triage patient inquiries, schedule appointments, and provide health information, making telehealth services more efficient.
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